"After working 22 consecutive hours without food or emotional stability, administration personally thanked us with a lukewarm pizza. I cried during the appreciation huddle."

"Arrived to the ER with chest pain. Before I was allowed to be seen, I was asked if I’d be willing to answer a quick patient satisfaction survey. Nobody has ever made me feel more valued as a metric."

"SMMC gave me the opportunity to grow professionally by assigning me responsibilities from four separate departments after three people quit. The emotional damage has been immeasurable, but the experience was invaluable."